At FADI STORE, customer satisfaction is important to us. Due to the nature of digital products and instant delivery services, all sales are generally final.
Eligible Refund Cases
- If the purchased service cannot be delivered.
- If payment was successfully completed but no service was provided.
- If a technical issue on our side prevents fulfillment.
Non-Refundable Cases
- Change of mind after purchase.
- Incorrect information provided by the customer.
- Compatibility issues caused by customer devices/accounts.
- Payment verification delays.
Processing Time
Approved refunds may be processed within 3–7 business days depending on the payment method used.